Suppose you have a network printer (Kyocera) and you need to connect it to your local business network so that everyone from their desks can print, copy and Scan the documents. This article describes how to setup Scan to Email with Office365. Follow the below steps to setup the printer and scanning feature.

Before we begin, your Kyocera scanner must be located on a network where it can access the internet in order to connect to Microsoft’s Office365 SMTP server. You must also ensure that any network security policies and firewalls that you operate will allow this.

Open Kyocera Command Center in a web browser such as Internet Explorer, Chrome or Firefox by entering the machine’s IP address into the address bar. Login as an Admin ( default user name Admin, default password Admin).

  • Now choose “Network Settings >TCP/ IP” from the menu Scroll down to the DNS Server settings and ensure that the correct DNS IP address(es) for your network are specified. If you do not have a DNS Server you can use an external one such as of Google’s ( IP address = 8.8.8.8) Ensure that any changes you make are saved by clicking on the “Submit” button at the bottom of the page.
  • Now choose “Network Settings >Protocol ” from the menu Scroll down to the Send Protocols settings and ensure that the SMTP (Email TX) is set to On and set SMTP Security to STARTTLS. Next click on the link Network Security. Ensure that SSL is set to On. Ensure that any changes you make are saved by clicking on the “Submit” button at the bottom of the page.
  • Now choose “Function Network Settings >Email” from the menu Enter “smtp.office365.com” as the SMTP Server Name ( without the “ marks). Enter 587 as the SMTP Port Number.
    Change Authentication Protocol to On and Authentication as to Other.
    Enter your Office 365 User name and password in the Login User Name and Login Password fields.
    Scroll down to the Email Send settings and enter your Office 365 User name as the sender address.
    Ensure that the changes you make are saved by clicking on the “Submit” button at the bottom of the page. Now you can click on the Test button to check your connection to Office 365. Connection OK indicates a successful test and the task is completed. Logout of Kyocera Command Center and try sending a scan.

Important: Please check that the sender address set is the same as the login user name. This is a requirement of Office 365. This means that your smtp authentication email address should be same as the sender email address. If these are not same, you will receive the error code 3101. 

 

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